Playwares Data Protection & Privacy Statement

Data privacy is of utmost importance to Playwares (a trademark of Particle Industries), and we are committed to transparency in processing your personal data. To ensure your data is handled and safeguarded properly, we have established a policy outlining how your personal data will be processed and protected.

Legal Basis for Processing Personal Data

We process your personal data based on the legal requirement to provide our services effectively. For instance, if you request a quote for our clothing decoration service, we need your name and contact information, such as an email address or telephone number, to facilitate your request. Without providing this personal data, we won’t be able to process your quote request or order.

Types of Personal Data We Collect

Contact Information: We collect your name to serve your inquiry and verify your identity during contact.

Company Name (if provided): For business inquiries, we may collect your company name.

Phone Number (if provided): We use your phone number to communicate with you regarding your inquiry.

Email: Your email address is used to respond to your inquiry and send details about the product or service you’ve inquired about.

Date & Time Stamp of Inquiry: We record this information for order processing and compliance purposes, providing evidence of your inquiry.

Additional Personal Data We May Collect

To process your order, we may need the following categories of personal data:

Billing Address: Necessary for card verification.

Shipping Address: Required to deliver your order.

Credit/Debit Card Details: Not stored in-house; handled by our secure payment gateway (First Data).

Order History: Details of previous orders you’ve placed with us.

Marketing Preferences: If you’ve subscribed to our newsletters, we’ll record your preferences for marketing communication.

IP Address: Stored for security purposes during login attempts.

Comments on Blogs: If you comment on our blog posts, we may collect your name and email address.

Company & Product Reviews: Your name may be recorded if you submit a review or provide feedback on our company or products. You have the option to request the removal of your review if you don’t want it published on our website.

Newsletter Sign-up & Marketing Preferences

If you’ve consented to receive our newsletter, we’ll occasionally email you with exciting offers and promotions. You can opt out of promotional emails while still receiving order-related communications. Occasionally, we may request your opinion on specific subjects via email and may publish your comments if you agree. If you choose not to have your comment and name published, we will respect your request.

Data Storage

Your data is stored securely on our server hosted by Hetzner Online GmbH in Finland, adhering to strict security measures and protocols:

– SSL security protection

– Server setup designed for security with restricted broadcasting of details

– Regular virus scans

– Regular checks for hack scripts and vulnerabilities

– Frequent updates to server OS and software packages

– Intrusion detection through server log monitoring

Data Security

Your personal data is accessible online only through your login credentials. Personal and payment details submitted online or via our payment gateway (First Data) are encrypted. We maintain strict measures to prevent unauthorized access to your account data.

Cookies

We use session cookies that are deleted upon closing your browser. We also utilize Google Analytics, which collects data pseudonymously. You can opt out of Google Analytics cookies if desired. Please note that disabling cookies may affect website functionality.

Social Log-in Plug-ins

We offer social media log-in options. You can choose to log in this way or use an alternative login method.

Consent

By providing consent to this privacy notice, you authorize us to store and process your personal data for the specified purposes. Consent is required for Playwares (a trademark of Particle Industries) to process both types of personal data. Sensitive personal data will be used only with clear explanations of how it will be used. You can withdraw your consent at any time through your account settings on our website.

Data Retention

We will retain your data until you request its removal or you delete it from your online account.

Your Rights

You have various rights regarding your personal data, including access, rectification, erasure, restriction, portability, and objection. You also have the right to lodge a complaint with the relevant supervisory authority if necessary.

Complaints

If you wish to make a complaint about the processing of your personal data by Playwares (a trademark of Particle Industries), please contact us:

Contact

Playwares (a trademark of Particle Industries)

1/184-B, Mubarikpura, Sialkot-51310, Pakistan.

https: //playwares.co

info@playwares.co

+92 345 672 8188